Generated by Rank Math SEO, this is an llms.txt file designed to help LLMs better understand and index this website. # Opportune Professional Development ## Sitemaps - [XML Sitemap](https://opportune.com.au/sitemap_index.xml): Includes all crawlable and indexable pages. ## Posts - [The one thing no one told you about the Victorian Government Major Project Skills Guarantee](https://opportune.com.au/victorian-government-major-project-skills-guarantee/): The Major Project Skills Guarantee implemented by the Victorian Government makes it more challenging for securing tenders. We can help meet trainee quotas. - [4 Staff Training Facts You Can’t Ignore](https://opportune.com.au/4-staff-training-facts-you-cant-ignore/): Staff training can often be hard to justify to senior leaders. We review four facts that make your decision to invest in staff training hard to ignore. - [The case of the missing muffins… and other adventures managing waste](https://opportune.com.au/the-case-of-the-missing-muffins-and-other-adventures-managing-waste/): Managing waste can be tricky when you are not in control of day to day operations. Empowering your staff to manage waste is keeps cost control top of mind. - [How to Get a ‘Hell Yeah’ from Decision Makers for Staff Training](https://opportune.com.au/how-to-get-a-hell-yeah-from-decision-makers-for-staff-training/): I’m going to let you in on a staff training secret. - [Vocational Education & Training 101](https://opportune.com.au/vocational-education-training-101/): In this article, we provide an understanding of what Vocational Education & Training is, some of the benefits and how it is provided in the workplace today. - [Recognition of Prior Learning](https://opportune.com.au/recognition-of-prior-learning/): Recognition of Prior Learning (RPL) uses your existing skills and experience to attain nationally recognised qualifications to help advance your career. - [Case Study: The Coffee Club](https://opportune.com.au/case-study-coffee-club/): Opportune have recently worked with the national coffee shop franchise The Coffee Club to deliver employee based training to improve the career development of their people. - [Orange Vocational Education and Training joins Opportune Professional Development](https://opportune.com.au/orange-vocational-education-and-training-joins-opportune-professional-development/): Opportune Professional Development are pleased to announce  the acquisition of Orange Vocational Education & Training (OVET) effective from July 2017. ## Pages - [SITSS00071 Responsible Service of Alcohol (RSA)](https://opportune.com.au/sitss00071-responsible-service-of-alcohol-rsa/): For the nationally recognised SIT40422 Certificate IV in Hospitality we have developed a course which helps develop leadership qualities for supervisors in the front of house areas. - [SITSS00069 Food Safety Supervision Skill Set](https://opportune.com.au/sitss00069-food-safety-supervision-skill-set/): For the nationally recognised SIT40422 Certificate IV in Hospitality we have developed a course which helps develop leadership qualities for supervisors in the front of house areas. - [SIRSS00022 Manage Disrespectful, Aggressive or Abusive Customers Skill Set](https://opportune.com.au/sirss00022-manage0-disrespectful-aggressive-or-abusive-customers-skill-set/): For the nationally recognised SIT40422 Certificate IV in Hospitality we have developed a course which helps develop leadership qualities for supervisors in the front of house areas. - [AE881 Intro to Hosp Skill Set](https://opportune.com.au/ae881-intro-to-hosp-skill-set/): For the nationally recognised SIT40422 Certificate IV in Hospitality we have developed a course which helps develop leadership qualities for supervisors in the front of house areas. - [Policies and Participant Information](https://opportune.com.au/policies-and-participant-information/): Our policies and participant information explain how we support participants, manage enrolments, deliver training and assessment, issue certification, protect privacy, and respond to feedback, complaints and appeals. - [Rosie Elliot](https://opportune.com.au/rosie-elliot/): Rosie Elliot FACILITATOR AND KEY ACCOUNT MANAGER 0401 432 132 rosie.elliot@opportune.com.au Join my network Success-centred programs, innovative design. - [Sally Eastwood](https://opportune.com.au/sally-eastwood/): Sally Eastwood FACILITATOR AND KEY ACCOUNT MANAGER 0414 702 986 sally.eastwood@opportune.com.au Join my network Success-centred programs, innovative design. - [Nicola Christoffersen](https://opportune.com.au/nicola-christoffersen/): Nicola Christoffersen Head of Business Development 0431 464 054 nicola.christoffersen@opportune.com.au Join my network Success-centred programs, innovative design. - [The Coffee Club](https://opportune.com.au/the-coffee-club/): The Coffee Club is Australia’s largest home-grown café group with approximately 400 stores throughout 13 countries, with upwards of 40 million dedicated customers. - [Metro Tunnels Project](https://opportune.com.au/metro-tunnels-project/): Metro Tunnels is the largest infrastructure project in Australia. - [Downer](https://opportune.com.au/downer/): PETER MOSCHOU, HEAD OF HUMAN RESOURCES AND TRAINING, DOWNER RAIL - [Hybrid Qualifications](https://opportune.com.au/hybrid-qualifications/): Hybrid Qualifications can provide a nationally recognised Certificate IV or Diploma in either Project Management or Leadership & Management. - [Immersive Qualifications](https://opportune.com.au/immersive-qualifications/): Immersive Qualifications empower eligible team members to achieve a nationally recognised Diploma, Certificate IV and Certificate III qualifications in Business, Leadership & Management and Project Management. - [TSA Group](https://opportune.com.au/tsa-group/): TSA is a leading customer experience, call centre outsourcing, tech transformation, bespoke consulting and customer support provider in Australia. - [Accelerated Qualifications](https://opportune.com.au/accelerated-qualifications/): Accelerated Qualifications empower eligible team members to achieve a nationally recognised Certificate IV or Diploma in either Project Management or Leadership & Management. - [Support for Business](https://opportune.com.au/support-for-business/): As an employer you may access^ a range of government funding to help you train and develop your people. Opportune has funding support available for business in a number of States in Australia. These subsidised training programs include the following: - [BSB40120 Cert IV Business](https://opportune.com.au/bsb40120-cert-iv-business/): For the nationally recognised SIT40422 Certificate IV in Hospitality we have developed a course which helps develop leadership qualities for supervisors in the front of house areas. - [SIT30622 Certificate III in Hospitality](https://opportune.com.au/sit30622-certificate-iii-in-hospitality/): Opportune has delivered the nationally recognised SIT30622 Certificate III in Hospitality in collaboration with some of Australia’s best known hospitality brands. - [Opportune Professional Development](https://opportune.com.au/): A full review of your current training programs to identify gaps and how we can best integrate with internal training. - [BSB30120 Certificate III in Business](https://opportune.com.au/bsb30120-certificate-iii-in-business/): Our dedicated account management team are ready to help you with any questions you have. - [Webinar: Infrastructure Skills Legacy Program (ISLP)](https://opportune.com.au/islp-webinar/): The Western Sydney Business Chamber is pleased to invite you to a special webinar with The Hon. Dr Geoff Lee MP, Minister for Skills and Tertiary Education. - [BSB50420 Diploma of Leadership & Management](https://opportune.com.au/bsb50420-diploma-in-leadership-management/): The leadership and management team of any organisation is the beating heart of its success. This qualification takes leadership skills to the next level. This hands-on leadership program develops entrepreneurial and innovative approaches to managing people, operations and teams. - [BSB40520 Certificate IV in Leadership & Management](https://opportune.com.au/bsb40520-certificate-iv-in-leadership-management/): Great managers and leaders can find the balance between performance, innovation, communication and people management with the ability to plan strategically. This qualification focuses on real world, relevant concepts and leadership models. - [BSB50820 Diploma of Project Management](https://opportune.com.au/bsb50820-diploma-in-project-management/): The program is delivered as a series of workshops and coaching sessions, covering generic project management theory plus individual coaching time which addresses specific industry contexts. - [BSB40920 Certificate IV in Project Management Practice](https://opportune.com.au/bsb40920-certificate-iv-in-project-management-practice/): Graduates leave this program able to conduct themselves confidently and effectively as members of our project teams and apply a project management mindset which permeates everything we do. - [Contact Us](https://opportune.com.au/contact/): Our dedicated account management team are ready to help you with any questions you have. - [About Opportune Professional Development](https://opportune.com.au/about-us/): We’ve been specialists in success-centered training design since 1998. Now, as part of the Keystone Training Group, we’re growing to create even more valuable outcomes for large employers across Australia. ## Landing Pages