Certificate III in Business

Opportune has integrated the nationally recognised BSB30120 Certificate III in Business qualification to some of the largest contact centres in Australia. We have developed a course which inducts, trains and rewards staff, with minimal time required on top of existing internal training. We build in course accreditation for internal training on your policies and requirements, product sales, information systems and customer service.

Qual Snapshot

Suited For Contact Centre Induction Training
Mode Integrated into inductions training to boost resilience, business acumen and customer service skills.
Delivery Method Group workshops in workplace, facilitated online workshops. On the job practice & skills assessments, workshop demonstrations.
Time Required 4 hours per week
Duration 9 months
Group Size 15
Location Face to Face, Virtual Classroom
Funding Available Queensland, Western Australia, South Australia

BSB30120 - Certificate III in Business

Regardless of the mode selected, there are 13 subjects in this qualification.

Talk to us about which mode will suit your team.

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