BSB30115

Certificate III in Business

Opportune has integrated the nationally recognised BSB30115 Certificate III in Business qualification to some of the largest call centres in Australia.

We have developed a course which inducts, trains and rewards staff, with minimal time required on top of existing internal training. We build in course accreditation for internal training on your policies and requirements, product sales, information systems and customer service.

Qual Snapshot

Suited For Call Centre Induction Training
Mode Integrated into inductions training to boost resilience, business acumen and customer service skills.
Delivery Method Group workshops in workplace, On the job practice & skills assessments, workshop demonstrations.
Time Required 4 hours over 12 months
Duration 8 months
Group Size 15
Location Face to Face
Funding Available Queensland

BSB30115 - Certificate III in Business

Regardless of the mode selected, there are 12 subjects in this qualification.

Talk to us about which mode will suit your team.

Arrange a Free 30 minute phone or video call, at a time that works for you or email us your questions here.