Certificate III in Business
Opportune has integrated the nationally recognised BSB30115 Certificate III in Business qualification to some of the largest call centres in Australia.
We have developed a course which inducts, trains and rewards staff, with minimal time required on top of existing internal training. We build in course accreditation for internal training on your policies and requirements, product sales, information systems and customer service.
|Suited For||Call Centre Induction Training|
|Mode||Integrated into inductions training to boost resilience, business acumen and customer service skills.|
|Delivery Method||Group workshops in workplace, On the job practice & skills assessments, workshop demonstrations.|
|Time Required||4 hours over 12 months|
|Location||Face to Face|
BSB30115 - Certificate III in Business
Regardless of the mode selected, there are 12 subjects in this qualification.